Stock is limited. If “Add to Cart” is still available, the item can still be ordered.
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Our newest collection is here and better than ever! For a short time, take advantage of an amazing 50% OFF. Don’t wait too long – your favourites are going fast!
SHOP NOW BEFORE THEY'RE GONE!
💌 Free Shipping
Every order is shipped with a tracking number so you can follow your package every step of the way.
Your tracking info will be sent to your email within 24–48 hours after your purchase.
We want you to love your purchase! That’s why we offer a 30-day hassle-free return policy.
- Eligibility: Items must be returned within 30 days of delivery in their original condition and packaging.
- Process: Simply contact our customer support team, and we’ll guide you through the easy return process.
- Refunds: Once your return is received and inspected, we’ll process your refund to your original payment method.
Your satisfaction is our priority!
Sarah A.
and
50,000+
others wear House of Valena
AS SEEN IN
FAQ
Got Questions? We’ve Got Answers!
Everything you need to know about shipping, returns, and more.
How Long Does Shipping Take?
At House of Valena , efficiency is our top priority: all orders placed before
11:59 PM are dispatched from our warehouse within 24-48 hours. We
understand the importance of speed in today’s world and are committed to
exceeding your expectations. Once shipped, orders typically take 4–7
business days to arrive, ensuring your purchase reaches you faster than
anticipated.
Do You Offer Free Shipping?
We offer FREE Shipping!
Additionally, we offer a premium international insured shipping option at a modest charge of £2,50 which we highly recommend for prioritized service and faster delivery.
How Do I Find My Perfect Size?
- Bust: Measure around the fullest part of your chest, keeping the tape parallel to the floor
- Waist: Measure around the narrowest part of your waist, usually just above your hip bones
- Hips: Measure around the fullest part of your hips, about 8 inches below your waist
If you're between sizes, we recommend sizing up for comfort. Check
individual product pages for specific fit notes and model measurements.
Don't worry if the size isn't perfect - we offer hassle-free returns
within 30 days so you can order with confidence!
How Quickly Will You Respond To My Inquiry?
Customer satisfaction is our priority. That's why we offer 24/7 customer
service, with the promise that you'll receive a response within eight
hours during business hours. Our dedicated team is always ready to
answer your questions and provide support, so you can shop with peace of
mind.
How Do I Return An Item?
If you accidentally ordered the wrong size or item, don’t worry—we’ve
got you covered. Simply check if your order is eligible for a return,
and if so, just send us an email at support@houseofvalena.com Our team will
be happy to help you with the next steps and make the process as smooth
as possible.
Is It Safe To Shop On Your Website?
Your safety and privacy are our top priority. That's why we guarantee a
secure payment environment where you can pay with many banks or payment
methods. Our secure payment system ensures that your transaction goes
smoothly and worry-free, every time.
Are Your Clothes Eco-Friendly?
We're committed to sustainable and ethical fashion. We use 70%
sustainable materials including organic cotton and recycled polyester,
with all our suppliers audited for fair working conditions and safe
environments.