4.7/5 Based on 25,000+ Reviews
Winter trench
FREE UK shipping
Order before 11 PM = Shipped today
30-Day Money-Back Guarantee
The model is 1.65 tall and wears the Winter trench in size UK 10 .
Shipping
Free Shipping
Every order is shipped with a tracking number so you can follow your package every step of the way.
Your tracking info will be sent to your email within 24–48 hours after your purchase.
30-Day money back guarantee
We want you to love your purchase! That's why we offer a 30-day hassle-free return policy.
Eligibility: Items must be returned within 30 days of delivery in their original condition and packaging.
Process: Simply contact our customer support team, and we'll guide you through the easy return process.
Refunds: For full-priced items, we offer a full refund or free exchange if the item is unsuitable. Once your return is received and inspected, we'll process your refund to your original payment method.
Your satisfaction is our priority!
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50K+ HAPPY WOMEN
What Makes Us Different?
3 Problems We're Solving for Our Customers
Fit
Problem: Bad fit, dull look, zero confidence.
Solution: Designed to sculpt and empower instantly.
Comfort
Problem: Stiff, scratchy fabrics.
Solution: Fabrics that are soft, stretchy, and incredibly comfortable.
Value
Problem: Premium brands overcharging.
Solution: Get more for the same price and quality as other premium brands.
CUSTOMER REVIEWS
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Emma S.🇬🇧 Verified BuyerSizeSHeight153-160cm (5'1-5'2)Body typePetite
Love it
Shipping was very fast and the quality is very good
FitTrue to sizeQualityVery High -
Laila K.🇬🇧 Verified BuyerSizeSHeight153-160cm (5'1-5'2)Body typePetite
Best purchase of the year
I buy a lot of clothes online and this stands out as one of the best purchases I have ever made. The fit is perfect, the quality is exceptional and every time I wear it I get a flood of compliments. The customer service team was also incredibly helpful when I had a question about sizing. Everything about this experience was brilliant from start to finish!
FitTrue to sizeQualityVery High -
Aimee M.🇺🇸 Verified BuyerSizeSHeight153-160cm (5'1-5'2)Body typePetite
Beautiful
Perfect dress for prom. It's so elegant and fits great. Such a beautiful dress.
FitTrue to sizeQualityVery High -
Sophie U.🇺🇸 Verified BuyerSizeXSHeight161-165cm (5'3-5'4)Body typeHourglass
The most classy, gorgeous dress!
This dress is absolutely stunning and the quality is incredible! I love how you can adjust the back as well!
FitTrue to sizeQualityVery High -
Leena H.🇺🇸 Verified BuyerSizeXSHeight161-165cm (5'3-5'4)Body typePetite
Reccomend
It was beautiful, it sucks you in in the back and in general it is just beautiful. It fits pretty true to size and I got so many compliments.
FitTrue to sizeQualityVery High -
Amanda F.🇦🇺 Verified BuyerSizeMHeight166-174cm (5'5-5'7)Body typeCurvy on top, Curvy on bottom
Wore this for my engagement
Wore this for my engagement photos and it looked stunning and moved so beautifully. Got so many compliments.
FitTrue to sizeQualityVery High
Frequently Asked Questions
Got Questions? We’ve Got Answers!
Everything you need to know about shipping, returns, and more.
We offer FREE Shipping.
Additionally, we offer a premium international insured shipping option at a modest charge of £2.50, which we highly recommend for priority handling and faster delivery.
At House of Valena ,efficiency is our top priority.
All orders placed before 11 PM are dispatched from our warehouse within 24 hours.
Once shipped, delivery typically takes 4–8 business days.
Each product description includes the model’s height and size worn for reference.
We recommend following our size guide. If you’re between sizes, we suggest choosing the larger size for the best fit.
If you accidentally ordered the wrong size or item, don’t worry — we’ve got you covered.
Simply check if your order is eligible for a return, then email us at support@houseofvalena.com and our team will guide you through the next steps.
We aim to respond to all emails within 5 business hours. Our team is ready to assist you as quickly as possible.
Free Premium shipping
Enjoy free premium shipping on all orders no hidden fees! Fast delivery right to your doorstep.
24/7 Customer service
Our customer service team is always ready to assist you. Reach out anytime for help and support.
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